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Service information

Terms and Conditions

These terms describe use of the ASKJ Doc Preparation website and the general nature of our administrative document preparation services.

Effective October 12, 2026

ASKJ Preparation LLC

1. Our role

ASKJ Doc Preparation helps organize information and prepare paperwork for tax documentation, repayment-plan requests, and other complex forms. The specific work we undertake is described in your written service agreement.

We are an independent document preparation company. Administrative assistance does not include legal, tax, or financial advice. Questions requiring professional advice should be directed to an appropriately qualified professional.

2. Website inquiries

Sending an inquiry does not create a service agreement or authorize a payment. Our team must first discuss your needs and confirm the scope of any engagement.

Website content is general information and should not be relied on as advice about your individual circumstances.

3. Your responsibilities

  • Provide accurate, complete information and notify us of relevant changes.
  • Review prepared documents and confirm that the information is correct.
  • Respond to requests for missing information and pay attention to applicable deadlines.
  • Use the website and services only for lawful purposes.

4. Service scope and fees

The services, fees, payment schedule, and any submission responsibilities must be set out in your written service agreement. Review that agreement before engaging us and contact our team about anything that is unclear.

Cancellation and refund requests are considered under the applicable service agreement and any rights provided by law. See the Refund Policy for how to contact us about a request.

5. Decisions and timing

Document preparation does not guarantee acceptance, approval, a particular payment amount, or any other outcome. The receiving organization makes its own decisions and determines its processing time.

Incomplete information, changes in requirements, and matters outside our control may affect the preparation process. Contact the team promptly if a deadline applies to your documents.

6. Communications and privacy

If you consent, we may contact you by phone, email, or text about your inquiry and requested services. Text message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.

Our Privacy Policy explains how information you provide is handled. Do not send sensitive records through the general website inquiry form.

7. Website availability and updates

Website access may be interrupted for maintenance or other reasons. If the inquiry form is unavailable, contact us directly by phone or email.

We may update website information and these terms. The effective date above identifies the latest version. Terms specific to an existing engagement remain subject to its written service agreement and applicable law.

8. Contact us

ASKJ Preparation LLC, doing business as ASKJ Doc Preparation. 2910 Kerry Forest Parkway STE D139, Tallahassee, Florida 32309, United States.

Phone: (877) 967-7656. Email: clientservices@askjpreparations.com.

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